Takeaways from the Blackboard TLC 2019 (Newcastle)

The Blackboard TLC 2019 ends. Big thanks to Blackboard and the University of Northumbria for the collaborative conference, and the speakers who shared their experiences and stories. Now it’s the time to polish up my notes and reflect on my experience over the three busy days.

I think the key discussions are still around (1) user experience – accessibility and Ally, (2) learning analytics – (Blackboard) data and (3) the platform – SaaS & Blackboard Ultra.

I can’t recommend the Blackboard community groups enough. I found it’s a good way for me to learn solutions and new things about the technologies we support. It’s a repository where I can find useful support materials and ideas. It saves my time when I am able to reuse some excellent support materials. There are always one or a few peers to answer my questions and help me understand the tool and the design ideas behind. Congratulations to the MoCo User Group chairs Sarah Sherman (BLE) and Amy Eyre (University of York) who won the Blackboard Catalyst Award for Community Engagement.

Visions, why and how

Blackboard announced its EdTech platform which aims for supporting connected user experience, academic effectiveness, learner engagement, and education insights. The journey for us will be self-hosted service -> Blackboard managed-hosting -> SaaS -> Blackboard Utlra. 

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The University of Northumbria presented their journey. I would say the most difficult part is to have a clear strategy as a guideline. I was very impressed with their rapid process of moving from Blackboard managed-hosting to Blackboard Ultra. Undoubtedly many teams have worked together to contribute to the successful transform.

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Revisit the known

From learning design to students experience investigation, many useful cases and experiences were shared. It’s always nice to recall the resources again.

Learn the new

First, the keynote from Professor Kevin Bell (Western Sydney University) called us to rethink learning, learners’ experience and what skills students need to have. It brought concepts, designs and practices of gamification (the idea, the book), ubiquitous content (a quote about information), story arc (also narrative arc) (an explanation, storytelling), intrinsic motivation (an explanation, Dan Pink’s TED talk about motivation), credentialing mistakability (Professor James Arvanitakis’ talk) and more. I quite like the innovative example of UNIV 291 Courses. Making students take the ownership of the learning activities and feel they are an important part of the group that affect the activity outcomes. Gaming, is very psychological. It’s about curiosity, control, challenge, enjoyment, self-value, and satisfaction.

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Second, what is learning capture? Jim Emery (Glasgow Caledonian University) presented their project that encourages us to think out of the box. Don’t just create videos of lectures.

Third, Blackboard Data is a new unified, cross-portfolio data and reporting platform. It is a SaaS platform itself and has been integrated with Blackboard SaaS only. Obviously, Cardiff University VLE won’t be able to use it yet. Here are the platform displayed by Rachel Scherer (Analytics Product Director) and the Blackboard Binding Corporate Rules (BCRs) for authorisation.

Fourth, Brian Finnegan (Director of Educational Consulting) introduced the new Blackboard Training and Professional Tool. It was designed to support requests such as pre-sessional students to use VLE, a way of supporting prospective students, pre-enrolment engagement, viewing students journey and so on. However, we have a student journey tool. Do we want another tool? I think the key problem here is not the tool, but the management policy and workflows, the data flows and the regulations of managing and using the data.
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Last but not least, Karen Howie and Paul Smyth (University of Edinburgh) showed how they have improved student experience with VLE, which focused on 6 streams: VLE templates, template checklists and guidance, redesign of training, agreeing consistent terminology, automation of processes and finally measuring and evaluating the impact of the project. They have used the Elements of User Experience framework (developed by Jesse James Garrett) to improving their service based on their findings.

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To-do and To-ponder

One good thing about attending conferences is to get great insights, ideas and inspirations. However it’s not good to have many wanted things and ideas together at the same time. I use the MoSCoW method to help my next-step plan.

Must have ➽ Blackboard Collaborate Ultra – A “First step of delivering online session checklist” (ideas from the Amy Eyre’s Online Workshop/Seminar Requirement Form, the University of York)
➽ Review our existing support materials and improve the icons. (ideas from Steinar Hov and Paul Ole Hegstads’ Eesysoft experience of using Eesysoft, the Norwegian University of Science and Technology)
Should have ➽ Comparison of Bb managed-hosting and SaaS, learn what SaaS does and doesn’t. Do we have resources ready?
➽ Revisit our design (surveys and communication methods) of evaluating user experience of VLE (ideas from Karen Howie and Paul Smyth’s research and improvement work, the University of Edinburgh)
➽ Explore Blackboard Coursesites
➽ Check GDPR (T&C) for our supported learning technologies
Could have ➽ Blackboard Ally – to review the Ally report my colleague has written.
➽ Move to SaaS – to meet and discuss with the universities that have been on SaaS
Won’t have (this time) ➽ Blackboard Data
➽ Blackboard Ultra


With speaking to people from different universities, it’s fairly clear that the VLE system support and the academic activities support relating to use VLE must work closely. Those who have been in the same team/division work more productively and feel less stressed.

It’s very nice to see old peers and meet new people. Interestingly it’s the first time in the UK someone asked me if I have a business card. No, no, since LinkedIn, Twitter or personal web pages are well used, I am a visible/searchable person online. Newcastle is a wonderful city. I had taken the opportunity to see the beautiful seven bridges in the sunrise and the Angle of the North in the sunset. I was very impressed with the City Campus East, Northumbria University (though the lecture halls do not have charging points). I also wonder if students will miss the support posters in the lift. I didn’t attend the DevCon, some interesting information can be seen via #BbTLCEUR.

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Blended learning course III week 1

Completed the first week of the Blended Learning Essentials: Developing Digital Skills online course. Comparing to the previous two Blended Learning Essentials courses, it includes more learning design activities. Although it says 4 hours per week are required, I still feel it’s not enough. If I read all comments and responded all questions, I would double or triple the time.

This course focuses on developing learners’ digital skills for successful employment and modern workplace. What digital skills employers are looking for? How can education help students to gain the skills?

The University of Leeds and UCL have developed a Digital Skills Framework which includes four themes:

  • Managing digital identity
  • Managing digital information
  • Creating digital content
  • Collaborating digitally online.

This week is about the Digital identity and Digital Information, and the next week it will be more about the Digital content creation and Digital collaboration. One of our activities was to find the requirements for digital skills in job descriptions in our own area. Interestingly I read a tweet recently about “Learning Technologist” and “Learning Designer”. My opinion is that they have little difference about required digital skills but some differences of the levels of requirements for pedagogic and research knowledge. Linking to the course activity, I list brief examples between the two according to the digital skills requirements.

Digital Skills Learning Technologist / Educational Technologist (job essential criteria examples) Learning Designer / Institutional Designer (job essential criteria examples)
Digital Identity
  • Knowledge of ways to present information online for maximum impact and professionalism
  • Experience of using websites and social networks in a professional context
Digital Information
  • Knowledge and understanding of TEL theories, systems, tools, their varied applications and potential for innovative practice
  • Awareness of issues related to the use of resources in an HE context, such as copyright, data protection, academic integrity, accessibility etc.
  • Provide research, analysis and optimisation of all digital activities
  • Ability to analyse and process data accurately
  • To plan and manage the development of varied e-learning material, including video, webinars, self-paced interactive resources, and online activities.
  • Experience of administering content on a virtual learning environment or online content management systems
  • Ability to evaluate and quickly learn new software tools.
  • Experience of administering content on a virtual learning environment or online content management systems
  • Good understanding of copyright surrounding the use of digital materials
  • Have a good understanding and experience of web technologies such as HTML5, CSS and JavaScript.
Digital Content Creation
  • Knowledge of tools for multi-media content production, including ideo and audio creation systems and associated editing and streaming technologies
  • High level skills in writing and editing online content
  • Knowledge of design and implementation of engaging online guidance, training materials and technical documentation
  • Ability to create and maintain digital resources for learning – including, graphics and video.
  • An excellent understanding of and confidence with complex IT systems and multimedia content creation
  • Reviewing and creating learning content for websites and other digital products including the content of interactive games, video, animation, apps etc.
Digital Collaboration
  • Excellent team working skills, able to work collaboratively to enhance service delivery
  • Able to work in a team of multiskilled professionals.
  • Work in a supportive role within a team, collaborate with colleagues to solve problems and innovate
  • Ability to create visualisations and prototypes/mock-ups for sharing ideas with colleagues

(Sources: jobs.ac.ukindeed.co.uk)

When we talk about Digital identity, using digital badges is one way to motivate learners to gain more skills and do better. For example, the Employability passport set up by the Sussex Downs College. Primarily, I hope educational institutions and employers develop more agreements on digital capabilities and issue relevant digital badges widely.

Some other digital skills frameworks (see below) are also useful. Basically for me, apart from subject knowledge, what we teach and what students need to gain are the skills that enable them to be adaptive, transferable, resilient and learn how to learn.

As usual, I learned new resources:

  • Tech Nation 2016 Transforming UK Industries  – An annual report that said “… digital jobs and activity are becoming ever more important in traditionally non-digital areas of the economy.” Yes, I haven’t found a job that does not use digital technology completely nowadays.
  • OneFile – a training eportfolio, an assessment software, a CPD tracker, a dynamic reporting suite and a virtual learning environment.
  • Weebly – a free online tool for building a good quality website from scratch. I have seen Wix as a free online website-building tool due to advertisements.

Notes from the BbTLC 2018

This is the second time that I attended the Blackboard Teaching and Learning Conference. As Cardiff University has about 31k students and 5k staff using the Blackboard technologies, it is an effective way for us to get involved in the event. I highlight what I have gained from the 3-day conference as follows.

1. Expectations and unexpected facts

Having a conference mobile app and a twitter hashtag is an effective way of organising my activities and not getting lost in the big venue and the busy schedules. One feature I like particularly is the option of “mobile web browser” if you do not want to install an app on your mobile device. Also, following the #BBTLC18 tweets allows me to learn what is going on in other sessions that I was unable to attend. It’s a good way of taking notes and sharing with people at the same time.

Attending conferences is a great opportunity to network. It helps me to catch up with old peers and get to know and meet new people who work in the same area. Especially it’s very useful for me to recognise the pioneers and experts from other universities and to learn how they have contributed to this area. For example, talking to Dr Jonathan Knight, one of the three UK Blackboard MPVs (Matthew Deeprose, Chris Boon), I learnt that Blackboard provides Weekly Office Hours (Technical and Learn) to enhance its support.

Blackboard IM product will end its life in December 2018. Although not many universities are using it, we have users who like it and use it for supporting students widely. It’s pity that Blackboard did not show its user feedback research on this tool before they made the decision. Conversations with Behind The Blackboard are often like to talk to a robot. So I was pleased to have the opportunity to speak to Anneke Bates about my concerns and requirements. Thank Andy McGinn and Wade Weichel for directing me to the right expert.

There is no perfect product and service. With non-enough testing and users’ feedback, the transitioning from Crocodoc to New Box View had brought many unnecessary problems to our users. I appreciated that Blackboard honestly took the responsibility for this issue. I’m also very grateful for the peers who have shared their resources and experience of supporting the transition via the Blackboard Community.

2. Priority

For me, the first thing that I need to do is to check and participate in the User groups. The Blackboard Community has been available for all users for about two years. I haven’t followed the user groups as regularly as I should. I need to go through the information and discussions in the Mobile/Collaborate (MoCo) User Group and the Wales User Group, and keep an eye on the European Ally User Group when it activates.

In Wade Weichel and Dan Loury‘s talk, it presented Blackboard’s platform strategy and upcoming product development. Blackboard becomes listening to users more. So the second thing for me is to check the details of the Q2 2018 and discuss with my colleagues about our plan.

The third is to bring the offer of “Academic Adoption Discovery Workshop” back. Although we had Blackboard consultation a few years ago, I don’t know where it ended. Meanwhile, I didn’t attend the pre-conference Academic Adoption Day on 9th April 2018, and not sure if there were something similar. It would be helpful to see other attendees’ reflections on it if they had attended the first day activities.  I will keep an eye on relevant tweets, blogs, and discussions.

The Blackboard Catalyst Awards can be tracked back to 2005. It aims to recognise and celebrate those in the Blackboard Community that have demonstrated and achieved exemplary practices in teaching and learning improvement. Congratulations to the BbTLC18 winners (University of Derby, Edge Hill University, University of Leeds, Prince Sattam Bin Abdulaziz University). I think two schools in Cardiff University have done excellent work through Blackboard technologies. I will encourage the academic staff and learning technologists to submit applications for the awards.

3. Adoptable ideas

Andy Jaffrey from the Ulster University (the first UK university of adopting Blackboard Predict) presented how they have used Blackboard Predict to explore predictive analytics solutions which would allow at-risk students to be identified sooner, make early intervention possible, and further to increase retention. He mentioned that they provided “Annual report for each school on their Internet”. I think this is a service that we haven’t done enough and should investigate how we can improve sooner. We use Eesysoft to assist the Blackboard analytics. When Andy mentioned the challenge of answering to staff’s question “Can you show me why the student is predicted to fail?“, I took it as a thought-provoking question for both my team and Eesysoft (a very friendly supportive team) to prepare.

Maria Tannant from the University for the Creative Arts shared their experience of developing a toolkit to support their VLE. The most valuable lessons/tips for me to take back include:

  • Devolve responsibility and allocate ownership of the resources to different teams – indeed when we design a supporting structure, we often manage the resources for the original team which created the resources. We did not make the ownership and responsibility clear.
  • Involve QAE (Quality Assurance and Enhancement) – we often forget this one or maybe we do not know how to involve them?
  • Provide Glossary to help students to understand the terms that the University uses, for instance, learning outcome, feedback, and assessment. We are improving at this point. However, we need to make it more accessible for students, and design a way of involving students to contribute to it too.

The Excellence in VLE Awards scheme developed by the University of Southampton is a good example of engaging academic staff to recognise and share e-learning best practices through listening to students’ voices. I missed the session presented by Tamsyn Smith, Sam Cole, and Matthew Deeprose. However, I had nice conversations with them in the evening party. I’d like to share their tips and experience with my colleagues and develop some engagement programme in my institution.

4. Good to learn

  • The close speech from the Professor Richard J. Reece, the Associate Vice-President for Teaching, Learning and Students at the University of Manchester showed us what a Digital university looks like, what the University of Manchester’s digital strategy is and how they are working on it. I like the diagram of the Student Lifecycle at Manchester in particular.
  • It’s good to have the time to read the e-learn magazine (No.19 Learner Engagement) on the train back to Cardiff. The particular interesting reading was the 5 UK highlights in Education on p.67.
  • Not new but still good to see the similar findings of what are the key matters in students’ experience of VLE from Lisa Fishburn’s (Newcastle University) presentation, for instance, More lecture capture, Easy to access resources, Better mobile app, and Consistency of content. I was surprised to see an Organisation in their VLE has grown so massively and pleased to learn how they have stopped the potential disaster. It’s an alert for us to check our use of Organisations in VLE too.

5. Further reading and exploring

The conference can be overwhelming. All in all, it provided opportunities for me to meet people, develop ideas, speak to vendors, be aware of new development, and get inspired. A very big thank you to Blackboard for organising the event. I look forward to working more closely with the community, the peers, the third-party producers, and Blackboard partners.

Jisc Digifest 2018 notes

IMG_20180306_093656It’s the first time I attended Digifest (#digifest18). Thanks for technologies and sharing, most programme sessions are available now.

The key areas include digital strategy, learner experience analysis, and blended learning pratice, especially many from FE.

What did I learn?

  • Many institutions have developed digital strategy.
  • Many institutions have adopted the Jisc Digital Capability Framework.
  • There are two types of digital strategies. One is the  institution commits to its digital strategy (e.g., Lancaster University, UCL). The other is the institution grants the digital champions who drive the digital change (I suppose Cardiff University is one of these).
  • 116 institutions have used the Jisc student digital experience tracker over the past two years as a benchmark. The Jisc staff digital experience tracker was released last month.
  • Institutions started to look into data critically, make sense of data, and generate useful data for students. It’s worth viewing the “Evaluation of student engagement with feedback: feeding forward from feedback” presentation made by Dr Dan Gordon.
  • Students’ expectations for enhancing learning experience include more opportunities for interacting with lecturers; collaborative opportunities; developing digital literacy skills; directing students to use BYOD in a constructive way; being partnership.
  • IT infrastructure and institutional culture are vital in digital strategy implemenation.

What did I think?

  • I heard the view of mirroring physical spaces to virtual spaces. I don’t think virtual environment should be the same to the physical environment, so do the learning activities and experience. If we just think how to mirror physical to virtual, we probably lack flexibility and innovation.
  • The challenge of changing from fixed to flexible study paths. It made me think about how APIs and SCORM were developed.
  • How important the digital learning designer’s role is?
  • Sanbot has visited three HE universities. It said that it can recognise faces, talk 28 languages, respond your questions. It can be programmed to do anything you need. Perhaps I only saw a small side of the technology. I felt it needs a lot of development.
  • A finding from the Canterbury Christ Church University: Students often said that they don’t want to be contacted by email. However, the survey found that students still use email the most to receive information. I guess that email is still the common communication method even though the instant messages, audio messages and video calls become increasingly used. This is because many institutions still choose conventional communication channels.
  • A senior audience said that it’s often the university policies (governance) stopped the university strategies. Sounds like a conflictive statement, but it’s the lesson and experience we should not ignore.

This is my reflective post for the Cardiff University Learning Technology blog.

Blended learning course II week 3

This week we focused on how we apply blended learning in a realistic and sustainable way. From my perspective, leaders, champions, students and practitioners working together to shape the change is very important. The activities of this week aim to encourage us to reflect on and discuss three areas.

  • Matching your innovation to your organisation’s ambitions
  • Making blended learning affordable
  • Managing a change to a blended learning culture

The most useful learning for me is to consider the costs and benefits of blended learning. The critical questions are:

  • Can we improve outcomes without increasing the per-student workload for teachers?
  • Can we maintain or improve outcomes for a larger cohort, or a more diverse cohort?

For me, this is case by case. Improving outcomes may not mean increasing the pre-student workload for teachers, but could mean both teachers and students will have different experience from their previous ways, which may be adapted by some learner/teachers quickly comparing to others.

I am glad to know that University of London has developed a free tool “CRAM” to help educators analyse the teaching costs and learning benefits of moving teaching online. CRAM stands for Course Resource Appraisal Model. Below is an introduction presented by Dr Eileen Kennedy. It looks like a very useful tool, however I haven’t been able to try this tool yet due to technical problems.

The second useful learning is about “culture change”. The educators listed the important aspects of managing culture change. I think in my institution people are trying to improve each aspect regarding to their own remit, however they are not working together collaboratively enough to make the process efficient.

  • Leadership – leading by example, directly supporting culture change
  • Vision and strategy – demonstrating the reasons for change
  • Developing staff buy-in – overcoming barriers with individuals, demonstrating the value of technology
  • Using champions – sharing good practice between colleagues and teams to encourage positive change
  • Reward and recognition for staff – showcasing good practice, rewarding innovation and risk-taking
  • Working with students and other stakeholders – asking students, employers and professional bodies what they want, and involving them in change
  • Using evidence to support change – making sure that pedagogy drives the use of technology, not the other way round
  • Providing a supportive environment – encouraging a safe environment for colleagues to experiment, ask questions, develop confidence
  • Developing skills – providing opportunities for professional development
  • Providing a robust technology landscape – ensuring the infrastructure is robust, fit for purpose and easy to use.

In addition, reading, responding , and participating the comments are essential in online learning. It’s a good way of sharing, learning from others and getting peer review. To some extent, it encouraged me reflect more on my practice. Definitely I feel thankful for the opportunities to learn Blended Learning.

There is an upcoming course Blending Learning Essentials: Developing Digital Skills, which is one of the three Blended Learning courses run by the University of Leeds and the University College London. Although they are facing the VET sectors, I encourage HE academic staff and teaching/learning support staff to join.

More useful resources:


Blended learning course II week 2

It is a reflective thinking week for me. The course focused on blended learning innovation and how technology can help for the challenges the VET (Vocational Education and Training) sector are facing.

First, reaching more learners, more flexibly. Without learning the course content, I would say to make learning materials easy-to-accessible and widen the distribution channels are key to reach more learners. Through the course, I realised that developing collaborative learning will improve learning opportunities. Learners can take the task on their pace (synchronously or asynchronously). The teachers can reuse the learning designs and reduce their time on creating learning materials from scratch each time. The UCL Moodle Hub is a good example that shows how Moodle course design looks like, and how learning designs are shared and available for wider audience/teachers.

Second, developing independent learners. Many possible ways here such as peer review that is well facilitated by teachers, reflective learning activities and collaborative learning activities, and flipped learning activities. A combination of these ways will offer students different learning experience. Technology plays a valuable role in fostering independent learning and making teacher’s time more productive. For example, we can use the Learning Designer Tool to modify designs, share design ideas and reuse good designs. Students are able to access learning materials pre-/post- classes and learn at their own pace. To achieve this, it’s necessary that teachers know the best practice of using the VLE systems, the IT services make sure the technology works and fits the teacher’s purposes. The learning design needs to facilitate independent learning activities.

Third, reducing the costs of innovation. Encouraging people to share their learning designs, materials and good practices is important here. Cross-institutional collaboration is increasing gradually. I don’t have many evidence for its benefits. However, my experience with the JISC projects/programmes (cross-institutional collaboration) is positive. For example JISC Digital Literacy development programme and Jisc Digital Student. My perspective is that we need to work on how we can change institutional cultural and adaptiveness, and how we encourage people do so before OER policies are ready in the institution.

My another take-home tip is from the case analysis of “Prospect Training“. To take account of two important barriers to learner use:

  • (a) they made it downloadable, so it could be used on-site in any location, not being reliant on the internet, and
  • (b) they made it device independent, so that it works on any mobile device

More resources:

  • Good Things Foundation is a social change charity that supports socially excluded people to improve their lives through digital.
  • OER Commons is a digital public library and collaboration platform that aims to make high-quality education accessible, and to grow a sustainable culture of sharing and continuous improvement among educators at all levels.
  • Kahoot is a free game-based learning platform that makes it fun to learn – any subject, in any language, on any device, for all ages.
  • Explain Everything is an interactive whiteboard app that allows users to annotate, animate, narrate, import, and export almost anything to and from almost anywhere. An infinite collaborative space.

Inclusive learning and teaching environments course – week 3

This is the last week of the course. It focuses on how we can use technology to encourage collaboration in a range of learning situations and the emergence of the ‘technology power user’. Again an amount of learning materials are covered. I’d like to summarise it into five aspects.

First, preparing to support online learning inclusively. Aiming to ensure that the education is as inclusive as possible for disabled students.

JISC has provided guides to supporting online learning. It is imported to make online students feel they are connected with the institution.

Well-designed course activities can make them feel involved, but it’s useful to provide additional online social spaces, such as dedicated discussion forums or regular live chat sessions, to encourage interaction. This also provides an opportunity for students to feed back about the course and their learning experience.

Provide accessible support materials. For example the “Essential Digital Skills and Awareness” resources on the Southampton Solent University website.

The Journal of Inclusive Practice in further and higher education, Issue 5.1 Special Edition (2013) included ten research articles about the disability services in educational institutions.

The SCOPE website lists information of assistive technology and services for disabled people.

Second, considering accessibility when using social media, multimedia, mobile, mind mapping, and cloud technologies. Social media technologies allow people to connect and share information easier. Multimedia technologies allow people to interact with learning materials through multiple ways. Mobile technologies increase the flexibility of reaching online resources without location limits. Cloud technologies make backup, recovery and store documents easier. Mind mapping technologies provide another way for people to present their learning outcomes.

It is necessary to mention the JISC Digital Student Project again. Ray’s story shows how social media technologies can help his learning.

Many universities started to adopt social media and media technologies in teaching. For example, Queen’s University provides Social media accessibility of Facebook, Twitter, and YouTube.

Apple, Windows, and Android mobile phone system providers all published accessibility support guides.

Inclusive design is an important part of accessibility and usability. The University of Cambridge developed an Inclusive Design Toolkit which has helped me to understand the terms of ‘Design for all‘, ‘Universal design‘ and ‘inclusive design‘.

Third, considering accessibility in assessment. Thinking about offering different assessment modes and different choices within tasks to allow students to show their learning outcomes. JISC’s Making Assessments Accessible is the handy guide to get started.

Creating accessible examinations and assessments for disabled students article provides some useful suggestion for inclusive assessment. It is from the SHEFC-funded Project – Teachability: Creating an accessible curriculum for students with disabilities.

Plymouth University students and academics talked about their experiences of inclusive assessment and gave their advice on best practice.

A short video created by the Universal Design for Learning (UDL) introduces the way of designing assessment.

Inclusive teaching resources: Offer Flexible Assessment and Delivery generated by RMIT University is a useful guide for people to design, deliver and assess learning inclusively.

Introduction to Accessible Standardized Testing aims to provide design guidelines for building accessible standardized testing tools for Open Education Resource (OER) authors. It is from the Floe Inclusive Learning Design Handbook, which is a part of the Floe Project produced by the Inclusive Design Research Centre at OCAD University.

Fourth, thinking about “digital wellbeing“. Digital wellbeing is defined by JISC as follows. It brings the concerns such as workload, lack of time to explore digital approaches, stress and information overload, the responsibility staff take for the wellbeing of students, cyberbullying, and managing time.

The capacity to look after personal health, safety, relationships and work-life balance in digital settings.

Fifth, what can I do in my practice? I think it’s important to be aware of the inclusive teaching and learning as the first step. When I create new materials, bearing in mind the “born accessible” is the key. Talking to people about the inclusive teaching and learning when I support them is a slow but necessary way to make it happen.

More useful resources and tools:

Important developments in technology for Higher Education from 2017 to 2021

A diagram to summarise the important developments in technology for Higher Education