I came across the “8 Things eBook Series” edited by John Mancini. Although it’s about ECM, I found some aspects are useful for me.

  • 8 things you need to know about social networking & content management – but were afarid to ask

50% of content on Wikipedia is contributed by approximately 0.5% of the user base… Ross Mayfield, founder of Socialtext was the first to coin the term “Power Law of Participation”. What is important is to recognize and set contribution targets of your users based for activity, which is much different from consuption targets… Not everyone needs to contribute for the network to derive value. (p.11)

If IT selects a technology that integrates into their existing infrastructure, support issues should be greatly mitigated. Also, selecting a solution that is all-inclusive, rather than having to support specific, individual solutions for every type of social computing (blogs, wikis, microblogging, etc.), can actually significantly reduce support issues and IT upkeep – by consolidating and simplifying the overall social computing experience. (p.15)

Find the hashtags associated with those topics. (p.29, a tip of uisng Twitter)

Don’t just tweet junk. Tweet information that means something. Try to be somewhat educational. TRY THIS SOFTWARE not really worth doing. (p.29, a suggestion of using Twitter)

Governance teams should be staffed 20% by IT, 80% by the business. 80% of the work will be done by IT, 20% by the Business. IT knows what questions to ask, but doesn’t know the right answers. (p.38)

Most people don’t like being told what to do, and this is particularly true of people who thrive in collaboration environments. While most records management systems have A LOT of structure, rules and controls, if you’re going to drive adoption of a collaboration system, you need a lighter touch. (p.39)

  • 8 things you need to know about getting rid of paper

Content is made up of structured and unstructured data, barcodes, forms, emails, voice mails, TIFs, PDFs, and more. (p.3)

  • 8 things you wanted to know about SharePoint – but were afraid to ask

The goal of metadata lies not in the tagging of content itself, but rather in the potential it offers for the improvement of findability via constructs such as navigation. (p.10)

  • 8 secrets of an effective content or records management implementation

When IT departments are no longer bogged down by maintaining servers, installing upgrades, and training users, they can focus on driving a company’s ability to innovate and execute, thereby becoming more strategic and business-critical. (p.19)

A content use tracking system can be a good way to determine important content – less used content is less important. (p.25)

  • 8 reasons you need a strategy for managing information – before it’s too late…

The more efficient and effective data retrieval becomes, the more transparent your life becomes to almost everyone using the Internet. The fundamentals of privacy state that you are the master of your data and have the full right to do with it what you want (i.e., “right to self-determination”). (p.17)

The metadata associated with an electronic document can be just as important as the data in that document because it establishes the context in which the electronic content was created. (p.50)

Don’t confuse “Open Source” with “Free”. (p.57)

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